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Helpful Links |
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| Prescriptions |
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Need help reading your Rx?
Click here. |
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Other contact lens questions: see our Contact Lens FAQ. |
| Shipping |
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Find shipping rates and track your order here. |
| How to Order |
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You can order several ways:
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| Eye Health & Advice |
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Read answers to common questions in our Eye Health Forums. |
| Do you still have questions? |
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Please call our customer service staff at 1-888-248-5367 or send an email to service@aclens.com and we will be
happy to assist you!
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AC Lens Help
You will find helpful pages in the following categories. If you can't find the answer to your question,
please don't hesitate to call us at 1-888-248-5367 or email us at
service@aclens.com.
How to Read Your Contact Lens Prescription
Many customers aren't used to ordering their contact lenses directly online so
you may not be familiar with the different parameters listed on your contact lens prescription. It is essential that you
both understand and correctly enter these parameters so that you receive the correct contact lenses!
Please review our
How to Read Your Contact Lens Prescription page before ordering or allow us to obtain your prescription
for you to ensure that you get the right lens.
Contact Lens Prescriptions and the Federal Law: Learn how this law made it much easier for you to
enjoy the savings and convenience of ordering contact lenses on-line from AC Lens.
How to Read Your Eyeglass Prescription
Most customers order their eyeglasses through their eye doctors, so understanding how to read an eyeglass prescription
isn't common knowledge. Online retailers like AC Lens are able to offer competitive pricing now;
which puts the power and ability to find the best frames at the best price back into your hands!
Before you order your eyeglasses though, you make sure you read our
How to Read Your Eyeglass Prescription page.
Shipping Information
Our Shipping Information page answers frequently asked
questions about shipping, including rates, estimated delivery times and policies.
How to Place an Order
We have a detailed outline of the order process in our
How to Order. We also have a special
Printable Order Form if you would like to fax or
mail your order. Finally, we have a Contact Lens Prescription Help
and an Eyeglass Prescription Help
page to help you enter your prescription correctly. If you are concerned about ordering from us
for the first time, read our satisfaction guarantee!
Order Tracking Information
Customers who have placed an order can track their order
progress online using our
Online Order Tracking page.
Quick tracking links
are also included in most customer service email messages that you will receive.
Questions about Contact Lenses
If you have general questions about contact lens types, care
and other general information, chances are we've answered your question in our
Contact Lens FAQ page.
If you can't find your contact lens on our site, you may want to try our
"Contact Lens Names" page.
Questions about Eyeglasses
If you have general questions about eyeglasses, care, or are looking for other general information,
chances are we've answered your question in our
Eyeglasses FAQ page.
AC Lens Return Policy
AC Lens has the most customer friendly policies in the online optical industry including making product returns quick, easy, and most importantly - FREE. If for any reason, you are unsatisfied with your order, AC Lens offers free return shipping so you never have to worry about receiving the wrong size, color, product defects, or even if you're just unsatisfied with the product purchased.
Corporate Information
AC Lens is part of a family of web sites that has
been selling contact lenses and optical goods online since 1996. We have thousands of happy customers who
keep coming back to our web site because of our low prices, ease of use and outstanding service. Place an order today and let our great customer service win you over! For more information, we have provided a brief
Corporate History.
