AC Lens collects information about its customers both during
the order process and as customers navigate the http://www.aclens.com/ web site. The information provided by
customers during the ordering process such as their name, physical address, email address, and payment information
is considered private, and AC Lens will not sell this personal information to
third parties. This information will be used to process your order and deliver it to you in a timely
fashion. In addition, AC Lens reserves the right to contact existing customers regarding
store specials and other significant events.
AC Lens will provide existing customers with the opportunity
to "opt-out" or choose to be removed from future mailings from AC Lens. Opt-out
information will be included with any non-personal or non-essential message sent to prior customers. You
may also Opt-Out by sending an email to email@example.com
that you be removed from certain types of future mailings or calling 1-888-248-5367. A personal
or essential message is one that would relate directly to the particular customer's order.
AC Lens also routinely collects statistics on site usage patterns through web logs,
web beacons and third party service providers. These statistics are not intended to relate to any particular individual. Instead, they are used internally
to judge the effectiveness of web site features and content. Some real-time information is occasionally used
to automatically suggest a product to a customer based on that customer's observed preferences.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session ID cookies to allow visitors to easily navigate during checkout and access their account information. A persistent cookie remains on your hard drive for an extended period of time. We use a persistent cookie to welcome visitors returning to the site and to associate appropriate advertisements for our visitors. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. How to Clear Your Browser's Cookies
If you reject cookies, you may still use our site. Without a session ID cookie, your ability to complete a purchase and checkout will be limited.
Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers' or Users' personally identifiable information.
. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Third Party Service Providers
AC Lens may share your information provided with your order
with third-party service providers who provide services related to your order. Examples of these
third-party service providers include a credit card processing company, a contact lens supplier,
or a shipping service. Your personal information will not be used by any third party for purposes
other than providing these services in relation to your order.
Links to 3rd Party Sites
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org
AC Lens may verify your prescription information provided with your order
with your doctor or eyecare provider as required by Federal Law. For more information about how
your Personal Health Information is protected, please see our Notice of Privacy Practices
Legal Disclosure of Your Information
We reserve the right to disclose your personally
identifiable information as required by law and when we believe that
disclosure is necessary to protect our rights and/or comply with a
judicial proceeding, court order, or legal process served on our Web site.
Contests and Drawings
AC Lens may sponsor or host contests or drawings
from time to time. Some contests may be offered in conjunction with a third party
sponsor and website users will be notified at the time of the contest as to whether a
third party sponsor is involved and whether the third party will be receiving the
user's information to send promotional communications. The website user can then choose
whether to enter the contest or not at that time based on the terms and conditions
associated with that particular contest.
All transactions occur through our Secure Server, protected by a Verisign®
Secure Site Certificate. That means that we use encryption to secure information sent from
your computer to our servers. In addition, credit card numbers and other sensitive information is encrypted in our database(s) to provide a second layer of
security for your private information.
Updating Your Information
If you ever need to update or delete any information on file with AC Lens, you may call or email us at AC Lens at email@example.com
If you need to update your information when re-ordering, you will have a chance to make changes to your payment information, shipping and billing address(es) at checkout.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have additional questions about the privacy of your information, please contact AC Lens at firstname.lastname@example.org
or call us at 1-888-248-5367
4265 Diplomacy Dr
Columbus, Ohio 43228
TRUSTe Privacy Program
including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as
If you are not satisfied with our response you can contact TRUSTe here
Last Updated on: 10/22/12
this privacy statement, the homepage, and other places we deem appropriate
so that you are aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it. We reserve the right to
modify this privacy statement at any time, so please review it frequently.
If we make material changes to this policy, we will notify you here, by email,
or by means of a notice on our homepage.