Over 15 Years of Excellence
1-888-248-LENS (5367)
Free Shipping & Free Returns on Glasses
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Free shipping on orders that qualify cannot be combined with other offers or discounts from AC Lens.
Offer valid on U.S. and Canada orders only.
Free Shipping on All Orders Over $99
 
Track Your Order
When will my order ship?
The following factors may affect our ability to ship your order quickly:

  • If we happen to be out of stock when you order, we will upgrade your shipping (if necessary) to make sure that you receive your lenses within the specified delivery timeline. However, we cannot account for some manufacturer backorders that may delay delivery further.

Shipping Rates and Delivery Times


AC Lens knows how to save you money when shopping for optical products online including offering FREE Regular Ground Shipping. You also avoid fine print shipping details, handling, and hidden fees you'll find at other online retailers when you shop with AC Lens.

Here's how to save on regular ground shipping with AC Lens:
  • We offer free regular shipping on all US and Canadian orders via USPS First Class Mail.
Not only can you receive FREE Regular Ground Shipping but most items ship from our warehouse within 48 hours, with an expected arrival date to addresses in the USA within 5-7 days. Prescription Eyeglasses may take from 7-14 days.


Shipping & Handling Charges

  • AC Lens uses Federal Express and the United States Post Office depending on region and selected shipping method. If you would like to leave us notes regarding use of one particular carrier, you may do so in the Special Instructions field at checkout or give us a call at 1-888-248-5367.
  • Shipping and handling charges include actual shipping costs, as well as order processing, labor and materials charges associated with handling an order.
  • Lenses sold from stock ship within 24-48 hours.
  • Delivery Days are estimated according to the carrier's stated average delivery time and indicate the number of business days from the day your order is shipped.
  • We will advise you before processing your order if delays are likely due to manufacturer back-orders, etc.
  • If you have questions regarding shipping, please contact customer service at 1-888-248-5367.

United States

Orders are shipped within the U.S.A. (and it's territories including Guam, Puerto Rico, etc.), through the following methods:

Regular Ground
Our most low cost shipping method.
  • USPS First-Class Mail: $6.95
  • Delivery Estimate:
    • Sunglasses, Accessories, and Frame-Only: 5-7 business days
    • Contact Lenses: 5-7 business days (depending on the prescription verification process)
    • Prescription Eyewear: 7-14 business days (depending on the prescription verification process).
Expedited
Need your items faster? Try our low cost expedited shipping and you can get your products as soon as one day after your purchase.
  • FedEx Expedited: $11.95
  • Delivery Estimate:
    • Sunglasses, Accessories, and Frame-Only: 3-5 business days
    • Contact Lenses: 3-5 business days (depending on the prescription verification process)
    • Prescription Eyewear: 5-10 business days (depending on the prescription verification process).
Overnight and 2nd Day Service
  • FedEx Overnight and 2nd Day Service are available on a product-by-product basis. Please contact a AC Lens customer service team member for availability via e-mail at service@aclens.com or call us at 1-888-248-5367. Expect an email reply within 24-48 hours.

* Expedited shipping is not currently available for orders to P.O. Boxes, APO/FPO/DPO's, or outside the continental USA (i.e. Puerto Rico, Alaska, Hawaii).
* AC Lens can have shipping billed to your FedEx Account Number. To do this, in the Special Instructions field at checkout, please add "Bill to My FedEx Account Number: [####]" with your FedEx Account Number referenced.


APO/FPO/DPO Shipping

AC Lens is passionate about the US military receiving the lowest prices on optical products with quick, low cost shipping around the world. AC Lens does not apply any additional surcharges, hidden fees, or other miscellaneous shipping costs to APO/FPO/DPO address.
  • USPS First-Class Mail: $6.95
  • Delivery Estimate:
    • Sunglasses, Accessories, and Frame-Only: 5-7 business days (depending on APO/FPO/DPO and customs)
    • Contact Lenses: 5-7 business days (depending on the prescription verification process, APO/FPO/DPO and customs)
    • Prescription Eyewear: 7-14 business days (depending on the prescription verification process, APO/FPO/DPO and customs)

Canada

AC Lens has a loyal customer following in Canada and our shipping speed and rates are designed to save our Canadian friends time and money when buying optical products online.
  • USPS International First-Class Mail: FREE!
  • Delivery Estimate:
    • Sunglasses, Accessories, and Frame-Only: 7-14 business days (depending on customs)
    • Contact Lenses: 7-14 business days (depending on customs)
    • Prescription Eyewear: 9-21 business days (depending on customs)

* Please watch for customs notifications to prevent your order from being delayed or returned to us.
* Please see International Shipping Notes below for more details.


All Other Countries

AC Lens ships to nearly 100 countries around the world including Japan, United Kingdom, Ireland, European Union, and many countries in Asia, South America, and Africa. Our international shipping rates and policies can help save you time and money no matter where you are located on planet Earth.

Regular
  • USPS International First-Class Mail: $14.95
  • Delivery Estimate:
    • Sunglasses, Accessories, and Frame-Only: 14-21 business days (depending on customs)
    • Contact Lenses: 14-21 business days (depending on customs)
    • Prescription Eyewear: 16-30 business days (depending on customs)
Expedited
  • USPS International Express Mail: $34.95
  • Delivery Estimate:
    • Sunglasses, Accessories, and Frame-Only: 5-12 business days (depending on customs)
    • Contact Lenses: 5-12 business days (depending on customs)
    • Prescription Eyewear: 8-24 business days (depending on customs)

* Please watch for customs notifications to prevent your order from being delayed or returned to us.
* Please see International Shipping Notes below for more details.


International Shipping Notes


Duties, Sales Taxes or Value Added Taxes (VAT)
Some governments (especially Europe and Asia) collect Duties, Sales Taxes or Value Added Taxes (VAT) on contact lenses, glasses, and other optical items. Such duties and/or taxes are NOT included in the purchase price of your order. It is the responsibility of the buyer to pay any such taxes as required by local statute at the point of delivery.

Package Loss and Fraud
AC Lens monitors package loss and credit card fraud rates for different countries and regions on an ongoing basis. On occasion, we find it necessary to require additional information prior to shipping an order and in some cases, may decline to ship an order altogether. AC Lens reserves the right to decline to ship any order to any country or region at its sole discretion.