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I recently ordered some contact lenses from you (former lens.com user) that I needed right away. You were the only site I found that not only had the lenses in stock, but you had the lowest price! Your sales people were professional and personable, little or no waiting, and I was treated as if I was your only customer. I got my lenses as promised!
Thanks!
Now I received an email keeping me up to date in the status of when my lenses will ship! That's what I call customer service!
I've been recommending you to all of my optically challenged friends,and an especially a skeptical friend has already given you a try. Needless to say he was very pleased with your service ("It was easier, less expensive, and I got my lenses faster than going to my eye doctor!)
I got to say, "I told you so!" Thanks!
Jimmy
Tennessee |
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Thank you for all your advice! You have been the best customer service assistant in any company that I have ever had contact with...
Sincerely,
Agnes
Portugal
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Just wanted to drop a note to tell you how great I think it is that with literally two clicks I was able to reorder contact lenses and for a great price. What a time and hassle saver. I was not ready to reorder when your email first came through, but I saved it and the links were still live 4 months later. You have a good thing going and I just wanted to say that I appreciate the way you do business.
Thanks!
Matt
United States |
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I appreciated your speed, courtesy and professionalism. This is my first purchase but not the last.
Martin
New York |
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Great service and easy to order and follow through is great.
Joan
Tennessee |
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Everyone is very helpful and easy to deal with. Thanks!!
Catherine
Oklahoma |
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I was very impressed, much more than with 1800contacts, who were very disappointing.
Kara
Iowa |
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Keep up the good work, and customer satisfaction. Good job.
Donald
California
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Very easy and i will recomend friends in the future.
Shana
Texas |
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I was leaving on a surf trip and needed contact lens fast. They arrived in plenty of time. Thanks !
Brad
California |
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If you will always provide me with the same service, it's just super buying from you.
Jeff
Belgium |
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Thanks for the follow-up!
I do a ton of on-line shopping, and I've used other sites (before AC Lens...) for my contacts. I will never use anyone other than AC LENS... Your are MY contact store!
Thanks again!
Lori Perdue |
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I work for a major online catalog company, and see many great aspects on this site as we have available at work, I would (and have) recommended this site to many of my friends! Keep up the good work! Wouldn't change a thing.
Courtney
Wisconsin
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You are fantastic! Is there someone I can speak with and/or email to "sing your praises?" I cannot thatnk you enough for doing this! I am currently on hold to place the order, so hopefully this wil all go through today!
Thanks again. I owe you one -- big time! |
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I wanted to let you know how thrilled I am with the ACLens customer service and with the contact lenses that I received yesterday. The communication throughout the entire ordering process was wonderful, and the notifications about shipping were extremely accurate. I couldn't be happier and wanted to let you know.
Thank you again,
Janet Mongilio |
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I just wanted to let you know that I think you run a fantastic company.
I've been ordering my contacts from you for years and, besides offering
great prices, reordering is easy and fast, and your customer support is
truly amazing. Everyone I've dealt with through the years goes above and
beyond to ensure that I'm satisfied. I've never had even
a neutral experience with you - they are always been positive. |
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