Satisfaction Guarantee

AC Lens Satisfaction Guarantee

AC Lens is the premier place to shop for optical and vision products online including contact lenses, reading glasses, designer sunglasses, prescription glasses, and eye care products and accessories.

With this in mind, we offer our loyal customers the AC Lens 100% Hassle Free Guarantee which includes our 30 day "no questions asked" return policy, free return shipping, price match guarantee, and and other customer friendly policies that make AC Lens the best place to shop for eyewear and optical goods online.

Here's what you get with the AC Lens 100% Hassle Free Guarantee:
  • FREE Shipping - AC Lens is all about saving you money and we do just that with Free Shipping. You receive FREE shipping over $49 on all orders. International shoppers will find our discounted shipping rates to be a nice relief from other U.S. retailers shipping charges. See our Shipping Costs page for more details.
  • FREE Returns - Every single item purchased at AC Lens is covered by free return shipping so feel free to buy any item we have in stock with no worries. Never be afraid to pay restocking fees, return postage, and other charges you'll find elsewhere. See our Free Returns Shipping Policy page for more details. **Free Returns only eligible for orders shipped in the USA.
  • Lowest Prices Guaranteed - AC Lens is well known for having the lowest prices around, but should you find a product we sell priced lower, simply call or e-mail our customer service team to receive the AC Lens 100% Price Match Guarantee.
    **Exceptions apply. See our Price Match Policy page for more details.
  • 365 Day "No Questions Asked" Return Policy - If you're unhappy for any reason, return your product to AC Lens within 365 days. See our Free Returns Shipping Policy page for more details.
  • Award Winning Customer Service - Our certified customer service specialists have been making shoppers happy since 1996. AC Lens has been awarded and has received many positive reviews and ratings on websites around the Internet. In addition, we're a member of the Better Business Bureau's BBBOnline Reliability Program. Our support is available by email, live online chat, or toll free phone. Are you social? Try asking us questions through Facebook, Twitter, or Google+. Shop with AC Lens to receive the best service online.
  • Secure Online Ordering - AC Lens has teamed up with Verisign, and other partners to ensure each and every order with AC Lens is protected. We guarantee that every transaction will be 100% safe and to back it up, AC Lens will pay any fraudulent charges not covered by your credit card under the Fair Credit Billing Act.
  • Privacy Guaranteed - TrustE is the most well-known name in online privacy and AC Lens is a certified partner. We do not sell, rent, or otherwise share your personal details, including phone and email, with any companies outside AC Lens unless needed to process an order. As a CANSpam compliant company, AC Lens will not send any marketing emails when you unsubscribe from our email list and transactional emails are only sent when notifying you about the status of your order.
Start shopping with AC Lens now to receive low prices, no hassle customer friendly policies, and award winning service. Contact us at any time via phone, social media (Facebook, Twitter, etc.), live online chat, or email with any questions you may have about our products, policies, or prices.