Offer valid on U.S. and Canada orders only.
AC Lens will treat your information as we treat our own. We do not sell your information and will do everything we can to make sure your information is secure. For a more detailed look at our policies keep reading.
AC Lens, owned and operated by Arlington Contact Lens Service, Inc. collects information about its customers both during the order process and as customers navigate the http://www.aclens.com/ web site. The information provided by customers during the ordering process such as their name, physical address, email address, and payment information is considered private, and AC Lens will not sell this personal information to third parties. This information will be used to process your order and deliver it to you in a timely fashion. In addition, AC Lens reserves the right to contact existing customers regarding store specials and other significant events.
AC Lens will provide existing customers with the opportunity to "opt-out" or choose to be removed from future mailings from AC Lens. Opt-out information will be included with any non-personal or non-essential message sent to prior customers. You may also Opt-Out by sending an email to email@example.com requesting that you be removed from certain types of future mailings or calling 1-888-248-5367. A personal or essential message is one that would relate directly to the particular customer's order.
AC Lens also routinely collects statistics on site usage patterns through web logs, web beacons and third party service providers. These statistics are not intended to relate to any particular individual. Instead, they are used internally to judge the effectiveness of web site features and content. Some real-time information is occasionally used to automatically suggest a product to a customer based on that customer's observed preferences.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session ID cookies to allow visitors to easily navigate during checkout and access their account information. A persistent cookie remains on your hard drive for an extended period of time. We use a persistent cookie to welcome visitors returning to the site and to associate appropriate advertisements for our visitors. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. How to Clear Your Browser's Cookies
If you reject cookies, you may still use our site. Without a session ID cookie, your ability to complete a purchase and checkout will be limited.
Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers' or Users' personally identifiable information.
AC Lens may share your information provided with your order with third-party service providers who provide services related to your order. Examples of these third-party service providers include a credit card processing company, a contact lens supplier, or a shipping service. Your personal information will not be used by any third party for purposes other than providing these services in relation to your order.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
AC Lens may verify your prescription information provided with your order with your doctor or eyecare provider as required by Federal Law. For more information about how your Personal Health Information is protected, please see our Notice of Privacy Practices.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. If said website is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
AC Lens may sponsor or host contests or drawings from time to time. Some contests may be offered in conjunction with a third party sponsor and website users will be notified at the time of the contest as to whether a third party sponsor is involved and whether the third party will be receiving the user's information to send promotional communications. The website user can then choose whether to enter the contest or not at that time based on the terms and conditions associated with that particular contest.
All transactions occur through our Secure Server, protected by a Verisign® Secure Site Certificate. That means that we use encryption to secure information sent from your computer to our servers. In addition, credit card numbers and other sensitive information is encrypted in our database(s) to provide a second layer of security for your private information.
The California Transparency in Supply Chains Act of 2010 requires that applicable manufacturers and retailers such as AC Lens disclose their efforts to eradicate slavery and human trafficking from the supply chain.
AC Lens is committed to conducting business in accordance with ethical, legal and socially responsible rules and principles. These standards and commitments are outlined in the Company's Code of Conduct (the Code) which every AC Lens Associate is trained on upon hire and is distributed annually during the course of their employment. Consistent with the Code, we respect the personal dignity of every individual and comply with all applicable human rights laws. Failure to comply with the standards of the Code subjects violators, regardless of position, to disciplinary action up to and including termination of employment.
With respect to our supply chain partners, we expect the same commitment to high ethical standards and compliance with applicable laws, as detailed in the Code. AC Lens monitors the standards of our supply chain partners for quality, safety and employment standards by conducting annual scheduled on-site audits of our major vendors and laboratory manufacturers. When entering into written contracts with suppliers, AC Lens requires suppliers to comply with all applicable laws which include those that prohibit slavery and human trafficking. Failure to comply with all applicable laws subjects supplier to breach and possible termination of contract.
At this time AC Lens does not engage independent auditors or require separate verifications/certifications from its suppliers relating to human trafficking and slavery. While AC Lens believes it conducts its business with suppliers that maintain high ethical standards, we are continuously evaluating additional programs as it relates to combating the tragedy of human trafficking and slavery.
If you ever need to update or delete any information on file with AC Lens, you may call or email us at AC Lens at email@example.com. If you need to update your information when re-ordering, you will have a chance to make changes to your payment information, shipping and billing address(es) at checkout.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have additional questions about the privacy of your information, please contact AC Lens at firstname.lastname@example.org or call us at 1-888-248-5367.
Last Updated on: 4/24/2015