1-888-248-LENS (5367)

Mon-Fri: 8:00am - 8:00pm EST
Sat: 9:00am - 5:30pm EST
Sun: 12:00pm - 7:00pm EST

Shipping and Delivery

AC Lens not only helps you save money on contacts, but we help you out on shipping, too! Every U.S., APO, FPO and DPO order over $99 —including U.S. territories—is shipped via the USPS for free!

  • US

    Standard
    Free over $99 (orders under $99 ship for $5.99)

    Estimated Delivery Time:
    • Sunglasses, Accessories, and Frame-Only: 5-7 business days
    • Contact Lenses: 5-7 business days (depending on the prescription verification process)
    • Prescription Eyewear: 9-14 business days (depending on the prescription verification process)

    Expedited
    $8.99

    Estimated Delivery Time:
    • Sunglasses, Accessories, and Frame-Only: 3-4 business days
    • Contact Lenses: 3-4 business days (depending on the prescription verification process)
    • Prescription Eyewear: 7-11 business days (depending on the prescription verification process)

    Overnight:
    $19.99

    Estimated Delivery Time:
    • Sunglasses, Accessories, and Frame-Only: 1 business day
    • Contact Lenses: 1 business day* (pending prescription verification)
    • Prescription Eyewear: 1 business day* (pending prescription verification)


    In order to qualify for overnight shipping, you must provide a valid prescription via fax or email. If you don’t know your prescription parameters, please contact our Customer Service Team.

    Expedited and overnight shipping methods are only available within the continental U.S. to applicable delivery areas. We are unable to ship to P.O. Boxes, APO/FPO/DPO addresses, Puerto Rico, Alaska or Hawaii.

  • Canada

    Canada
    $9.99

    Estimated Delivery Time:
    • Sunglasses, Accessories, and Frame-Only: 7-14 business days (depending on customs)
    • Contact Lenses: 7-14 business days (depending on the prescription verification process and customs)
    • Prescription Eyewear: 11-21 business days (depending on the prescription verification process and customs)


    Average delivery time does not include processing, prescription verification and customs. Please watch for customs notifications to prevent your order from being delayed or returned. See International Shipping Notes below for more details.

  • All Other Countries

    We ship to nearly 100 countries, so no matter where in the world you are, our international shipping rates and policies help you save time and money

    International Standard
    $14.99

    Estimated Delivery Time:
    • Sunglasses, Accessories, and Frame-Only: 14-21 business days (depending on customs)
    • Contact Lenses: 14-21 business days (depending on customs)
    • Prescription Eyewear: 18-28 business days (depending on customs)

    International Expedited
    $34.99

    Estimated Delivery Time:
    • Sunglasses, Accessories, and Frame-Only: 5-12 business days (depending on customs)
    • Contact Lenses: 5-12 business days (depending on customs)
    • Prescription Eyewear: 9-19 business days (depending on customs)


    Average delivery time does not include processing, prescription verification and customs. Please watch for customs notifications to prevent your order from being delayed or returned. See International Shipping Notes below for more details.

    Due to the General Data Protection Regulation (GDPR), we are no longer able to accept orders from the EU and the UK.

International Shipping Notes Some governments collect duties, sales taxes or value-added taxes (VAT) on contact lenses, glasses and other optical items. The purchase price of your order does not include these, and it’s the responsibility of the buyer to pay any taxes required by local statute at the point of delivery.

Package Loss and Fraud AC Lens monitors package loss and credit card fraud on an ongoing basis. We sometimes require additional information prior to shipping and reserve the right to decline to ship any order at our discretion.

If you have any questions regarding shipping, please contact our Customer Service Team.

ACLens.com
+1-888-248-LENS customer service
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